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+62878 24125295
admin@arkatamagroup.com
JL. Balita X No.12 Komplek Kunciran Mas Permai, Kota Tangerang, Provinsi Banten
Frequently Asked Question!
We offer a wide range of handcrafted items, including products made from wood, bamboo, rattan, ceramics, and various unique paintings. Each piece is crafted with care by local artisans.
We accept multiple payment methods through our secure payment gateway. Options include credit cards, debit cards, and digital wallets. Your transactions are safe and encrypted.
Yes, we provide international shipping! Please check our shipping policy for details on rates and delivery times to your location.
Delivery times vary based on your location and the shipping method selected. Typically, orders are processed within 1-3 business days, followed by shipping times that range from 5-14 days.
Absolutely! Once your order is shipped, you will receive a tracking number via email, allowing you to monitor your shipment’s progress.
We want you to love your purchase! If you are not satisfied, you can return items within 30 days of receipt. Please refer to our return policy page for more details on the process.
Yes, we prioritize sustainability. Our products are made from natural materials, and we work with artisans who are committed to eco-friendly practices.